Privacy Policy
Last updated: April 2026
ChatSticker AI ("we", "us", or "our") operates the website chatsticke.space and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
1. Information We Collect
Information You Provide
- Account Information: Email address and password when you register. If you use Google Sign-In, we receive your Google account email and profile picture.
- Sticker Prompts: The text descriptions and images you submit to generate stickers.
- Payment Information: When you subscribe to Pro, our payment processor (PayPal) collects billing details. We do not store your full credit card number on our servers.
Information Collected Automatically
- Usage Data: Pages visited, features used, sticker generation count, and timestamps.
- Device Data: Browser type, operating system, device type, and IP address.
- Cookies: Essential cookies for authentication and rate limiting. Optional analytics cookies (disabled by default) which you can control via the cookie consent banner.
2. How We Use Your Information
- To provide and maintain the sticker generation service
- To process your account registration and authentication
- To process Pro subscription payments
- To respond to your support requests
- To improve our service through anonymous usage analytics
- To enforce our rate limits and prevent abuse
3. Data Storage & Security
Your data is stored on secure servers hosted by Supabase (USA) and Vercel (USA). Generated sticker images are stored on Cloudflare R2. We implement industry-standard security measures including encryption in transit (TLS) and at rest.
4. Data Sharing
We do not sell your personal data. We share data only with:
- Service Providers: Supabase (database), Vercel (hosting), Cloudflare (CDN/storage), PayPal (payments)
- AI Providers: Your sticker prompts are sent to third-party AI APIs for generation. Prompts are not stored by these providers beyond the processing time.
- Legal Requirements: When required by law or to protect our rights.
5. Your Rights (GDPR / CCPA)
If you are in the EU/EEA (GDPR) or California (CCPA), you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Data portability (receive your data in a structured format)
- Withdraw consent at any time (for optional processing)
To exercise these rights, contact us at the email below. We will respond within 30 days.
6. Data Retention
Account data is retained while your account is active. You can delete your account at any time. Generated stickers are retained for 90 days after last access. Anonymous usage data is retained for up to 2 years.
7. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal data from children under 13. If we become aware that a child under 13 has provided us with personal data, we will delete such information promptly.
8. International Data Transfers
Your data may be transferred to and processed in the United States. By using our service, you consent to such transfers. We ensure appropriate safeguards are in place including Standard Contractual Clauses where required.
9. Cookie Policy
We use the following categories of cookies:
- Essential Cookies: Required for authentication, session management, and rate limiting. These cannot be disabled.
- Analytics Cookies (Optional): Used to understand how visitors interact with our website. Disabled by default unless you opt in via the cookie consent banner.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or your data, please contact us at:
Email: Yy15951566121@163.com
Website: https://chatsticke.space